Welcome to information
about CrossView, an enterprise-level Infrastructure
Management product for service delivery management. If you are facing
problems with:
managing change,
controlling problems and
inventory,
integrating systems management products across
disparate platforms,
delivering measurable service to
user expectations,
ensuring accountability and responsibility,
then you need CrossView®!
CrossView
and ITIL
“CrossView supports the ITIL Incident,
Problem and Change concepts with strong linkages
between the processes and with the necessary transfer
of relevant information to enable process activities.
The configuration management module interfaces
effectively to the other CrossView functionality.”
David Favelle Principal Consultant Lucid IT
